Testimonials

My wife and I were referred to Michelle Phillips by another agent who helped us to sell our previous house in Texas. We were new in Southern California and were looking to buy a house in Orange County.
Michelle understood what we were looking for and very quickly found the neighborhood we liked which was within our budget.
She was a true professional! She came to our appointments very prepared. She brought us the list of all the comparable properties every time we went to see a house. After we found the house we were looking for she diligently continued her support until escrow was closed. She was always punctual. Michelle called/emailed/texted us every day to keep us informed about the process or to get our feedback/questions on any issues that came up.

Michelle cares about her clients. She is absolutely a wonderful person. She just doesn't do her job, she loves it. We highly recommend Michelle Phillips to anyone looking buy or sell their house. She is our number one choice if we want to purchase or sell a property again!

My wife and I have known Michelle for about 15 years. We have had several real estate transactions with her including obtaining renters for leases several times as well as (most recently) the sale of our former residence. I cannot heap enough praise on the service we have received. Nestor and Michelle have done everything one would hope their agent to do and much, much more. It is so evident that their goal is to make your transaction as simple, easy, comfortable, thorough, and rewarding as they could possible do. Many things I felt we, the sellers, should take action on were done by them. Often these were initiated by them.
Seemingly, one to two steps ahead of the challenges, their experience and knowledge and contacts have made the drudgery and overwhelming burden of selling a house a complete pleasure. Honestly. So many issues existed with our home sell that it could have been completely overwhelming. The house was left cluttered with piles of stuff in every room, including closets and the garage. Toilets were neglected and not functioning. Doors were damaged, leaks in the plumbing, and on and on. Nestor and Michelle made all the contacts with contractors, obtained the contracts to get the work done and done quickly. They followed through with every phase of repair until it was done thoroughly. They came up with ideas to enhance the property, and make it more appealing to buyers. I could rave on and on. Above and beyond is the way I would describe the services they rendered. I would highly recommend them, and am very grateful we know such quality realtors, who you can trust, you can lean on, and you can expect excellent results in every phase of your dealings with them. They are 6 star agents in a 5 star world.

Michelle and Nestor expertly and successfully shepherded my siblings and I through every step of the sale of our parents' condo with an end result of a much higher than anticipated cash sale. Their expertise in the housing market was evident as they guided us to minimize our repair efforts and cost, expertly staged the condo, revised plans for the list price as market dynamics quickly changed, and expertly managed the sale negotiations achieving a cash sale over list price. Our family lives in 3 states/time zones (one local to the condo for sale).and our geographic separation was not a hindrance at all. Communication was outstanding throughout the process as they kept us apprised every step of the way and promptly responded to all of our inquiries. Due to our busy schedules and across the county locations, they coordinated and oversaw all the needed repair work and coordinated inspections with the homeowner's association. I highly recommend Michelle and Nestor for local and out of town sellers! Michelle and Nestor are the key to our successful sale! Would use them again if needed!

Michelle and Nestor are the greatest in my mind. I had a lot of competition of low ball sellers and cheaply built new homes. Due to their excellent skills of research and experience, they presented a package of what they felt the market would dictate, all in nice presentation with facts. Michelle would check in with me, daily if I so desired. We discussed current homes on market and what adjustments should be made. Never dictating, but presenting facts to help me make an informed decision. When an offer came in, we would meet to discuss the details for fair negotiations with potential buyers and weed out the unqualified. We agreed on terms with a buyer and Michelle stayed on top of the process the entire time. Unfortunately, the buyer balked day of closing, without any reason. This is why you need professionals you trust. They had all the documentation and proper time lines fulfilled to argue a case when the buyer refused to release deposit. This is why you need to hire them, to protect you.
Yes, the process continued and they did sell my house. I was nervous, because the buyers’ agent was relatively new and the buyers were first timers. Once again, the expectations were laid out and Michelle even coached the other agent when asked. I was kept up to date almost daily on the entire process which included escrow and any financial information they received. After the first buyer, that was how I slept, because of the caring and attention to detail. Because of their diligence, we closed early.
Hire someone with experience, know how and communicates. It’s your house and equity, and they respect that.

I am easily giving Michelle a 5 star review (I would give her more stars if I could)! She went above and beyond in helping us purchase our first home during Covid-19. Throughout the entire process, Michelle stayed cool, calm and collected (which helped us feel less stressed out during the bidding, negotiation processes, etc). Michelle was able to get us a large amount of money towards repairs from the sellers (I don't know how she did it)! She was not only aggressive in getting us a fair deal, she was a pleasure to work with and always got back to us when we needed to talk. When we are ready to purchase our next home, we can not wait to work with Michelle again. We highly recommend using her as your realtor.

I was referred to Michelle Phillips by my cousin. I was helping my uncle sell his home and purchase a new home near me so I could help take care of him. I’ve worked with other real estate agents in the past, and I wasn’t expecting too much from Michelle. Boy was I wrong! She is a consummate professional! When we met to view properties for the first time, she came prepared. She compiled files for us that contained all the homes we were viewing, their amenities, HOA assessments, and all the other particulars one needs to know when considering a purchase. After we found the perfect home for my uncle and our offer was accepted, the level of attention and detail continued. Michelle called me every day to check in with me. Even if there wasn’t anything to say, she would call and tell me there weren’t any updates and would always ask if there were any questions she could answer for me. No question was a dumb question.

After escrow closed on the new purchase, we then listed my uncle’s previous home for sale. This was in the early days of the COVID pandemic, so I wasn’t sure what to expect – would anyone want to view his home, let alone purchase a home in a time of such uncertainty? I was prepared for the process to take a while. Imagine my surprise when we immediately received two full priced offers, as well as back up offers! We listed, accepted an offer, and closed escrow in about 30 days. Amazing!

Some would say that Michelle was just doing her job. And that may be true – but I believe that it’s more than just a job to her. She truly enjoys what she does, and she loves being a part of making someone’s dream come true. We formed a bond, and I wholeheartedly trusted her through the whole process. I can’t sing Michelle’s praises enough, and I will never use anyone else but Michelle for my real estate needs.

Michelle is the consummate real estate professional. My wife and I are first time home buyers, and although we did quite a bit of research, it was clear that we needed some guidance. Our process came with it's fair share of hiccups along the way, and without Michelle's patience, creativity and excellent negotiating, we would have been lost! She is one of the most responsive individuals that I have ever met, and she was ALWAYS available for us when we needed her. She is very transparent and proactive at all stages of the process. We are beyond thrilled to have partnered with Michelle, and we could not recommend her more!

Michelle went above and beyond in every step of the purchasing process while helping me find a new home for my mom who had broken her hip and was in an assisted living facility awaiting a new home without stairs! I had to come in from out of state and I felt that I was her number one priority in this time sensitive endeavor and my mother loves her new one story home! I am so very grateful!
When we went to sell my mom’s home (even during this pandemic), she once again coordinated everything every step of the way making expert suggestions to ensure the highest price possible for my mom’s home, getting a selling price well above what would have been anticipated even in normal times! I would recommend Michelle to anyone looking for a committed, caring and generous person who will do all she can do to serve you in every way.

I will definitely give Michelle with high FIVE. She does absolutely meet the compliance and guideline for the COVID-19 pandemic. I met her first day over the ZOOM and I was comfortable communicating with her. She is a good communicator; she does listen and come up with good suggestions. She always texts me to confirm the upcoming showing schedule and when it is complete, she texts me again so our family can return back to home.
She also utilizes latest technologies and media to advertise my home in online with 3D tour and photos. She also periodically updated me status of showing with feedback she received from buyer agents so we could plan the next step. Having staging at my home was one of great suggestion from Michelle once we compiled feedback from buyer agent. She is not the person only caring about selling a home but she has also caring heart for people; especially for her clients. I am 100% satisfied working with her selling my home within my timeframe. I strongly recommend Michelle to be your realtor especially during the Pandemic; because she meets the compliance and safety guideline of the COVID-19.